Contact
Please contact Ana by email at contact@anaaceves.com. She will try to answer emails within 24 (business) hours.

PDF Book
As an artist, I poured my heart and soul into this project, hoping to spread awareness about the beauty of nature and inspire a deeper connection with the world around us. It brings me immense joy to share my creations with you.
However, I kindly request that you refrain from sharing the PDF file with others. This book represents countless hours of dedication, creativity, and hard work. By respecting this request, you play a vital role in supporting and valuing the efforts of artists like myself.
Remember, each piece of art holds a personal connection to the creator. By being considerate and not sharing the PDF, you help protect the integrity of the project and encourage artists to continue sharing their visions with the world.
Thank you for understanding and being mindful of my work. Let’s spread kindness and appreciation together.

Payments
Please note prices are in NZD.
You can pay by credit/debit card (using stripe.com), cash if picking up from my home in Tapawera (NZ) or by Bank transfer.
My bank account is Westpac, Sugarcube Studios,  Number: 03 0830 0623186 000.

Delivery
I ship worldwide. Your order will be delivered to the address you supply when placing an order on this website. Please note international delivery times will vary depending on location and may attract import costs if outside NZ.

Prints will be sent to NZ with the couriers passtheparcel.co.nz – The cost is $10.

Prints will be sent to other countries with NZ Post as standard letters: The cost is $20.

New Zealand orders
Screen Prints will normally be delivered within 2–5 business days from the order date. Giclee prints are printed to order so please allow up to 10 days for printing and delivery.

International orders
Shipping to the rest of the world is a flat rate of $20. International orders are not tracked. Delivery times are approximately 1-3 weeks.

I want to pick up my order, can I do that?
Yes, you can pick up your order from Tapawera in the Tasman area. Choose the ‘PICK UP’ shipping option when placing your order. I will email (or text if you add your number in shipping details) to let you know when it’s ready to collect.

I want to add a note with my order, can I do that?
Yes, there is a message box at the bottom of the cart page, once you’ve added a product you can add a message there.

Satisfaction Guaranteed (Return and Refund Policy)

It is important to me that you love any artwork you have chosen. I offer you a 14 day money back guarantee on any print purchased from my online store. If, for whatever reason, you are not happy with a print you have purchased from me online, you can return it within 14 days of receiving it for a full refund (excl. shipping).

Return shipping is at your own cost. Simply contact me to let me know that you are returning a print, use the packaging you received the print in and organise your own shipping to return it to me. When I receive the print back in good order, I will apply a credit to your credit card (or original method of payment) as soon as possible. Shipping costs are non-refundable.

Privacy Policy
I do not share any of your personal information with any other organisations or individuals.

Copyright
© Ana Aceves. All rights reserved. Copying is prohibited.